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line up with airline performance. The rating report looks at four performance categories: on-time performance, mishandled bags, involuntary denied boardings and customer complaints. Overall airline performance improved slightly in 2015. The industry showed overall improvement from 2014 to 2015 in on-time performance, mishandled bags and involuntary denied boardings. In the fourth category,cheap jordans online, the rate of complaints jumped from 1.38 complaints per 100,000 passengers in 2014 to 1.9 in 2015. Six of the 13 airlines evaluated -- JetBlue, Delta, ExpressJet, SkyWest,cheap jordans, Southwest and United -- improved their overall scores. Six others, including Virgin America,cheap jordans, declined from 2014, and Spirit Airlines was new to the ratings. Best and worst by category Hawaiian Airlines ranked No. 1 in the on-time performance category, coming in on-time 88.4% of the time in 2015. Spirit Airlines,cheap jordans online, which ranked last overall, had the worst on-time performance,cheap jordans free shipping, at just 69%. Spirit also had the highest complaint rate (11.73 complaints per 100,cheap jordan shoes,000